Terms of Service

 

Terms of Service

Welcome to Ciaura. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using Ciaura’s platform, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Acceptance of Terms

By registering, browsing, or purchasing from Ciaura, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, our Privacy Policy, and any other policies posted on our website.

2. Membership and Account Responsibility

  • You must be at least 18 years old to create an account or join the Ciaura Club.

  • You are responsible for maintaining the confidentiality of your account login details.

  • Any activity under your account is your responsibility.

  • Ciaura reserves the right to suspend or terminate accounts that violate these Terms or engage in fraudulent behavior.

3. Product Information and Availability

  • We strive to provide accurate product descriptions, images, and prices.

  • All products are subject to availability and may be withdrawn or updated without prior notice.

  • Pricing errors or misprints may be corrected by Ciaura at any time.

4. Orders and Payment

  • By placing an order, you make an offer to purchase products under these Terms.

  • Payment must be completed at the time of purchase using the available payment methods.

  • We reserve the right to refuse or cancel orders for reasons including but not limited to product unavailability or suspected fraudulent activity.

5. Shipping and Delivery

  • Shipping timelines and costs are specified during checkout.

  • Estimated delivery times are provided but may vary due to external factors.

  • Ciaura is not liable for delays caused by carriers or customs.

6. Returns and Refunds

  • Returns and refunds are subject to our Return Policy, available on the website.

  • Products must be returned in original condition and packaging.

  • Refund processing times may vary depending on payment method.

7. Intellectual Property

  • All content on the Ciaura website, including text, images, logos, and designs, is protected by intellectual property laws.

  • You may not use, copy, or distribute our content without explicit permission.

8. Privacy and Data Protection

  • Your use of Ciaura services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

  • By agreeing to these Terms, you consent to our data practices as detailed in the Privacy Policy.

9. Limitation of Liability

  • To the fullest extent permitted by law, Ciaura is not liable for any indirect, incidental, or consequential damages arising from your use of our services or products.

  • Our total liability is limited to the amount you paid for the product or service in question.

10. Changes to Terms

  • We may update these Terms of Service from time to time.

  • Changes will be posted on this page with an updated revision date.

  • Continued use of the site after changes implies acceptance of the new Terms.

11. Governing Law and Dispute Resolution

  • These Terms are governed by the laws of the jurisdiction in which Ciaura operates.

  • Any disputes arising from these Terms will be resolved through negotiation, mediation, or legal action as applicable.