Privacy Policy

Privacy Policy – How Ciaura Collects, Uses & Protects Your Data

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from https://ciaura.eu (the “Site”).

1. Personal Information We Collect

Device Information

When you visit the Site, we automatically collect information about your device, including:

  • Web browser type
  • IP address
  • Time zone
  • Cookies installed
  • Pages or products viewed
  • Referring websites or search terms
  • User interaction with the Site

We refer to this as Device Information.

Technologies We Use to Collect Device Information

  • Log Files: Track site activity and gather data such as IP, browser, ISP, exit pages, and timestamps.
  • Web Beacons / Tags / Pixels: Electronic tools that monitor how you browse the Site.

Order Information

When you make or attempt to make a purchase, we collect:

  • Your name
  • Billing and shipping address
  • Payment details (e.g., credit card info)
  • Email address
  • Phone number

“Personal Information” includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use Order Information to:

  • Fulfill orders (processing, shipping, invoicing)
  • Communicate with you
  • Screen for potential fraud or risk
  • Provide updates, marketing, or offers aligned with your preferences

We use Device Information to:

  • Identify and prevent fraud (e.g., via IP address)
  • Improve and optimize our website and experience
  • Analyze customer behavior and campaign performance

3. Sharing Your Personal Information

We may share your data with trusted third parties for specific purposes:

We may also share information to comply with legal obligations (e.g., subpoenas, investigations) or protect our rights.

4. Behavioral Advertising & Retargeting

We use your information to show you relevant ads and offers. For example, we may serve personalized content via Google, Meta, or other networks based on your activity.

Learn how targeted ads work by visiting the Network Advertising Initiative.

You can opt out of some targeted ads here:

5. Your Rights

If you are a European resident, you have the right to access, correct, or delete your personal data. To exercise your rights, please contact us using the details below.

6. Data Retention

We retain your Order Information for our records unless and until you ask us to delete it.

7. Changes to This Privacy Policy

This policy may be updated periodically to reflect changes to our practices or legal requirements.

8. Contact Us

For more information, questions, or concerns about our privacy practices, please contact us at: